Call Us 01202 497 970
Email UsThe Silverbirch Service Includes
Free Initial Market Appraisal
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Virtually or in person safely following our Covid 19 Policy
Flexible Viewing 7 Days a week
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Viewings should always be pre arranged however we aim to be as accommodating as possible for our clients.
Boutique Agency
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We keep our agency small and our client base manageable to ensure we can maintain a high level of personal customer service. We have grown by word of mouth and recommendation from our happy customers.
Accredited & Regulated Agency
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-We are overseen and accredited by ARLA & NAEA giving our clients assurance of the standards they expect and receive from the agency
-Property Ombudsman
-Our team do continued practice development to ensure our processes and clients stay compliant and informed
-ICO
-Property Ombudsman
-Our team do continued practice development to ensure our processes and clients stay compliant and informed
-ICO
Confidentiality
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It goes without saying we work in the strictest of confidentiality for our clients and take their security very seriously.
Satisfaction Guarantee
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We promise to give you a personal service and guarantee regular feedback , this is our culture and it isn’t a chore looking after you and your biggest asset.
Should you be dissatisfied with our service we will not hold you hostage to a length agency contract, that is our promise. We act with honesty and integrity with every transaction. Check out our real client reviews on Google, Facebook & Estas – hear from our satisfied clients!
Should you be dissatisfied with our service we will not hold you hostage to a length agency contract, that is our promise. We act with honesty and integrity with every transaction. Check out our real client reviews on Google, Facebook & Estas – hear from our satisfied clients!
Quality Pre Qualification
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We pride ourselves on quality pre qualification of perspective buyers and tenants – Lets chat in more detail about this!
Bespoke Marketing
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We love and understand every client and property is completely individual so we bespoke our marketing strategy and needs for every single one of you.
-We are a forward thinking team- we get results.
-We can virtually dress your unfurnished property**
-No upfront fees
-Professional photography
-Drone photography
-Floorplan
-Matterport Virtual Walk Through Technology ** See video**
-Strong social media presence
-Premium listing as standard on all major property portals
-We are a forward thinking team- we get results.
-We can virtually dress your unfurnished property**
-No upfront fees
-Professional photography
-Drone photography
-Floorplan
-Matterport Virtual Walk Through Technology ** See video**
-Strong social media presence
-Premium listing as standard on all major property portals
We think outside the box and ensure we are constantly forward thinking for our clients
Dedicated Sales Progression Team
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Our experienced and dedicated sales progression team communicate with you regularly to keep you updated through every step of your selling or purchasing journey with Silverbirch. Ideal for first time buyers giving the right support and guidance to understand the hurdles faced.
The Silverbirch APP
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Constantly in development based on feedback from our clients to ensure our delivery is at the forefront
-Offers a seamless stream of communication for our busy clients
-Tenants can register maintenance issues & Tenants / Landlords access their tenancy documents
-Sales progression portal ,guiding you through every step of the property sales progression progress
-Regular news updates
-Offers a seamless stream of communication for our busy clients
-Tenants can register maintenance issues & Tenants / Landlords access their tenancy documents
-Sales progression portal ,guiding you through every step of the property sales progression progress
-Regular news updates
The Silverbirch Members Club
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Our clients benefit from exclusive access to our free concierge and recommendations service
Rewards system for recommendations
Access to view off market opportunities
Regular news updates
Rewards system for recommendations
Access to view off market opportunities
Regular news updates
24-7 Reception Team
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If our consultants are unavailable , our reception team are on hand to answer your queries and we will return your call as soon as we are available.
ECO focussed
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We strive to be as eco friendly as we can be from the day to day running of our offices to the vision of how sustainable estate agents can really be. This is why we are constantly evolving to ensure our processes are as smooth but paper free as possible. Every time a sale completes at Silverbirch we plant a tree for our clients. The more we sell, the more we plant.
Covid 19 Policy
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During lockdown 1.0 our founder Laila created our Covid 19 Policy that is in place to date. Despite lifting restrictions we keep our same processes in place to ensure our own and clients safety at all times during our day to day activities for the business. Please contact us for a copy of this, which every active client is required to read and sign before any interaction.
Prime Location
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Our small boutique office is located in Canford cliffs village Poole, enabling us to access varying surrounding areas with ease and supporting our clients requirements and varying opportunities.
Community Supporters
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We are big advocates of community support and if you follow our social media platforms, you will see our regular associations and charities that we continue to support. Check out our Ethos & promise page for more details.
Award Winning Agency
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See our recently won awards for Best Letting Agency in Dorset & South West UK for Landlords & Tenants.
